What can 1st offer our clients? |
Help Desk Support
1st has a strong commitment to ongoing customer satisfaction and as such our largest department is our Support team. Not only can we support you via our Helpdesk by telephone and e-mail, we can also support you online with a Support representative remotely controlling your desktop. more...
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Training
Training is an integral part of the implementation of Adviser Office and we also recommend on-going training to ensure that you continue to gain maximum benefit from your investment. 1st offers different options for training agendas and venues and we are always happy to provide advice and assistance. more...
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1st User Groups
There are now a number of User Groups running around the country and more and more are being set up. These meetings are run by the users for the users, with administration help being given by 1st. more...
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Implementation and Data Transfers
1st has extensive experience of helping its customers to move systems, so that the process of change runs as smoothly as possible. more...
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Data Cleansing
Many clients find that over a period of time, with different members of staff accessing maintenance files for Product Providers, generic schemes, generic fund details etc., there is a strong possibility of creating duplications. more...
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Business Consultancy
1st has a team of Business Consultants who are dedicated to offering consultancy services to existing and prospective clients. The Business Consultancy team has a wealth of experience in the industry and is fully equipped to assist you in making the very most of your system. more...
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